COPYRIGHT

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under copyright laws, and is the property of ZORETTI.com. The collective work includes works that are licensed to ZORETTI.com. Copyright 2016-2017, ZORETTI.com ALL RIGHTS RESERVED. The reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by ZORETTI.com.

LIMITATION OF LIABILITY

ZORETTI.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

USE OF SITE

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a ZORETTI.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

DIFFERENT PRICING CURRENCIES

Pricing of products sold by ZORETTI.com is based upon figures calculated in U.S. Dollars (US$). Prices displayed in other currencies are converted from U.S. Dollars according to the most up to date conversion rates. Due to fluctuating currency values, prices displayed in non-U.S. denominations of currency on the Site, other than on the individual product page, may not be the most current. Areas of the Site where non-U.S. denominations of currency might be inaccurate include, but are not limited to, promotional banners, promotional pages, and information on product category pages. The price displayed on an individual product page, regardless of currency denomination, is the current price you are liable to pay to ZORETTI.com, excluding shipping.

TITLE AND RISK OF LOSS :

Delivery to carrier shall constitute delivery to Buyer, and thereafter risk of loss or damage shall pass to Buyer. Any claim of Buyer relative to damage during shipping or delivery should be made directly to the carrier. Any claims by Buyer against Our Company for shortage or damage occurring Prior to such delivery to carrier must be made within fifteen (15) days after receipt of the goods and accompanied by Original transportation bill signed by carrier noting that carrier received the goods from Our Company in the condition claimed. Not with standing passage of the risk of loss to Buyer, title and right of possession to the goods sold hereunder shall remain with Our Company until all payments hereunder, including deterred payments evidenced by notes or otherwise.

 

 

RETURN OF PRODUCTS – 

Ⅰ. Unconditionally returns accepted within 15 days on any Damaged items. Photos of damaged clothing must be provided as proof.  No refunds will be issued on swimwear and lingerie for sanitary reasons, no exceptions  . No refunds will be permitted on orders not shipped out yet unless we are out of stock on the item. No refunds on Used or tried on clothing.

The Unconditionally returns from our customers are acceptable within 15 days after you getting the package. when we confirm the arrival of the package you returned, we ‘ll refund you the payment. This is for damaged clothing only.
PS:
1.Please make sure the products are unused and will not affect the secondary sales.
2.Because that we charged the shipping fee on behave of the shipping company, we will only refund you the good price which is ZORETTI’s responsibility.
3.After returning the products , please inform us the following information in your email to customer service.
① Order No., for example 189
② Item No. , for example 00012_B_M
③ Quantity of each item.
④ Photo of the products you sent back.
⑤ Photo of the shipping label “On” the package ZORETTI.com sent to you.
⑥ Photo of the shipping label “In” the package you sent to ZORETTI.com.
Step:
1. Please consult customer service about the information we need before sending back the package
2. Send the package back to us
3. After returning the products , please offer our customer service the information you collect above by emailing the information to CustomerService@Zoretti.com

4. After confirming the information, we will refund the money to your account directly. But the amount is frozen which can’t be used until we receive the package.
5. We will activate the refund in your account when we receive the package, then you can use that for new order.

. Unconditionally refund accepted for wrong items

The refund request from our customers are acceptable unconditionally if customer service confirms ZORETTI.com sent you the wrong item.
PS:
1. Please make sure the products unused before you sending back and inform us the following information:

① Order No., for example 189
② Item No. , for example 00012_B_M
③ Photo of the products you sent back.
④ Photo of the shipping label on the package ZORETTI.com sent to you.

2. Because that we charged the shipping fee on behave of the shipping company, we will only refund you the good price which ZORETTI.com is responsible for.

Step:
1. Please contact customer service immediately if you get wrong items and offer the following information :

① Order No., for example 189
② Item No. , for example 00012_B_M
③ Quantity of each item.
④ Photo of the products you sent back.
⑤ Photo of the shipping label on the package ZORETTI.com sent to you.

2. ZORETTI.com will confirm the information.
3.After we make sure that we sent you the wrong item, we will refund you the amount to your account which you can use for new order or inform our financial staff refund back to your PayPal account or others if you like.

Full Refunds
We offer full refund on any items that are found to be faulty or damaged due to our fault. Damage caused because of the fault of the third party or customer’s own fault cannot apply for refund.

Partial Refunds
We also offer partial refund on returned items which have some original parts missing. In such a case, the customer can only get partial refund.

Our Company shall not be liable for failure to perform its obligations resulting directly or indirectly from or contributed to by acts of God; acts of Buyer, civil or military authority, including wage and price controls; fires; war; riot; delays in transportation; lack of or inability to obtain raw materials (including energy sources), components, labor, fuel or supplies; or other circumstances beyond Our Company’s reasonable control, whether similar or dissimilar to the foregoing. If certain quantities are affected and other quantities are not, the quantities affected shall be eliminated without liability, but the agreement shall remain unaffected. Our Company may during any period of shortage due to any of said causes, allocate its supply of such raw materials among its various users thereof in any manner which ALL Companies deems fair and reasonable. In no event shall Our Company be liable for special or consequential damages for any delay for any cause.

 

LIABILITY –

Our Company shall not be responsible, obligated, or liable for any injury or damage resulting from an application or use of its products, either singularly or in combination with other products, arising out of acceptance of this order. Our Company shall have no liability for errors in weight or quantity delivered unless claim is made by Buyer within fifteen (15) days after receipt of shipment and accompanied by original transportation bill signed by carrier noting that carrier received the goods from Our Company in the condition claimed. If such timely claim is made by Buyer, and the claim is deemed valid by Our Company , Our Company may fulfill its responsibility by either shipping the quantity necessary to make good the deficiency, or at Our Company ‘s option, crediting Buyer with the invoice price of the deficiency.

 WARRANTY –

All goods sold by Our Company are warranted to Buyer to be free from defects in material and workmanship, and manufactured in accordance with industry standards. The foregoing warranty is nonassignable and in lieu of and excludes all other warranties not expressly set forth herein, whether express or implied by operation of law or otherwise including but not limited to any implied warranties of merchantability or fitness. No agent, employee, or representative of Our Company has any authority to bind Our Company to any representation, affirmation, or warranty concerning the goods and any such representation, affirmation, or warranty shall not be deemed to have become a part of the basis of this agreement and shall be unenforceable. Any claimed defect in material or workmanship shall be deemed waived by Buyer unless submitted to Our Company in writing within fifteen (15) days from the date the goods are received by Buyer.

 

Our Company shall not be liable under the foregoing warranty if any loss or damage is caused by improper application or use of the goods. Our Company disclaims all liability with respect to the design of the goods and makes no warranty with respect to such design. This warranty is in lieu of and excludes all other warranties, whether express, implied, or statutory, including implied warranties of merchantability or fitness.